WiredIN Support

WiredIN is a focus app for iPhone that blocks distracting apps during sessions you start — or automatically, when you arrive somewhere you've marked as a place you focus.

Need help, or want your data deleted? Email wiredinapp@gmail.com and a real person will answer. Include your iOS version and what you were doing when something went wrong — it gets you a useful reply on the first try.

To delete your account and everything attached to it yourself, open the app and go to Profile → Delete Account. It is immediate and permanent.

Common questions

Blocking stopped working

Check iOS Settings → Screen Time is still enabled and that WiredIN still has permission. Blocking is enforced by Apple's Screen Time framework, so revoking that permission switches it off everywhere in the app. An iOS update can also reset it.

I'm being charged and I want to cancel

Subscriptions are billed by Apple, not by us, so cancelling happens in iOS Settings → your name → Subscriptions. Cancelling stops the next charge; it does not refund the current period. Refunds are Apple's to issue — request one at reportaproblem.apple.com.

I paid but the app still asks me to

Tap Restore Purchases on the paywall. That re-reads your receipt from the App Store and is the fix after a reinstall or on a new device. If it still doesn't take, email us.

Someone is bothering me

Open their profile, tap the menu, and choose Report or Block. Blocking works both ways and takes effect immediately; you can undo it in Profile → Blocked accounts. Reports come to us and are never shown to the person reported.

The documents